CliQloan FAQ

General

What is CliQloan?

CliQloan is a loan origination system (LOS) for mortgage brokers and loan officers. It covers most origination requirements, from lead and application through documents, credit, third-party interfaces and MISMO 3.4 export, and works with any lender's systems, which stay the system of record for underwriting and closing.

Is CliQloan a loan origination system?

Yes. CliQloan is a loan origination system that covers most origination requirements, from lead and application through documents, credit, third-party verifications and MISMO 3.4 export.

Does CliQloan work with my lender's systems?

Yes. CliQloan works with any lender's systems, which stay the system of record for underwriting and closing. The file is handed off through MISMO 3.4 export.

Who uses CliQloan?

Independent mortgage brokerages, loan officers, processors and their borrowers. Realtors can follow loan status read-only through a secure link.

Is CliQloan only for mortgage lending?

Yes. CliQloan is built for mortgage origination.

Application and documents

What does the digital application cover?

A structured, URLA-style application covering loan details, borrower and co-borrower information, employment, income, assets, liabilities, credit, documents, review and submit.

How do borrowers submit documents?

Through guided document sections, uploading from their device, Google Drive, OneDrive or Dropbox, or SafeVault where that integration is enabled.

What does document intelligence do?

For supported document types such as W-2s, paystubs and bank statements, CliQloan surfaces key fields for your team to review instead of retyping them.

Does CliQloan read every document perfectly?

No. Coverage depends on document type, scan quality and layout. Unsupported or low-quality documents may need manual entry.

Credit, third parties and handoff

How does credit work?

The borrower gives consent in the application, then the team pulls integrated tri-merge credit inside the loan file.

How do appraisal, escrow and insurance providers take part?

Appraisal, escrow, insurance and verification providers complete their work inside the loan file through a secure task link. They don't need an account.

Can third parties complete tasks without an account?

Yes. Third parties can complete a specific task through a secure link.

How does the file get to the lender?

Through MISMO 3.4 export, a standard format many lender systems accept.

Does CliQloan make underwriting decisions?

No. CliQloan does not make underwriting or approval decisions.

Access and SafeVault

Who can see a loan file?

Access is role-based. Brokers, loan officers, processors and borrowers each see their own view of the file, realtors get read-only status, and third parties see only their task.

Is CliQloan the same as SafeVault?

No. SafeVault is a document vault for individuals and families. CliQloan is a mortgage loan origination system that can fetch eligible documents from SafeVault where the integration is enabled.

Pricing

How is CliQloan priced?

Monthly usage billing based on your brokerage, active loan officers and processors, and funded loans. Ask for the current rate card when you schedule a demo.

Do borrowers pay to use CliQloan?

No. The brokerage is the billing customer.